Shipping

• Koffee-Express.com uses several shipping methods: FedEx UPS or USPS package delivery, and common carrier freight lines. Not all methods are available for all items. Unfortunately, at this time we only offer shipping within the contiguous United States.
• FedEx or USPS package delivery are the primary method of shipping for items weighing less than 150 pounds. In addition to standard ground service, we offer a two-day air option and an overnight delivery option. Additional fees are charged for expedited shipping.
• Please read this important notice if your shipment will be coming by freight line: Common carrier freight lines are used for items that are oversized, weigh over 150 pounds, or are too fragile to ship by air. Shipping only delivers the items to the curbside, it does not include installation services for large equipment nor does it include delivery within your facility. If your order requires special handling such as lift gate or inside delivery please call before placing order.
• Please Note: Most equipment related items are shipped directly from the manufacturer and subject to availability. We do not ship to APO's.
• Once you sign for a product free and clear with a freight or small package carrier our ability to file a claim for the product is eliminated and it is your responsibility to file the claim and make arrangements for settlement with the carrier. It is your responsibility to inspect the packages carefully before signing for them, including opening the package to make sure there is no concealed damage. We repeat, once a customer or their representative signs for a package free and clear we are unable to take responsibility for any damage to the product. We will assist you in filing the claim with the carrier in the manner we can. If a return authorization is provided to you, the customer is responsible for the return shipping and any damages that may occur to the product during the return shipping